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Privacy Policy

Last updated: November 19, 2025

Welcome to NamePatchMart (“we,” “us,” “our”).
We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, make a purchase, or interact with our services.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect personal information in order to process your orders, improve our services, and provide a smooth shopping experience.

1.1 Information You Provide Directly

When you:

  • Place an order

  • Create an account

  • Subscribe to our newsletter

  • Contact customer support

  • Request customization services

We may collect:

  • Name

  • Email address

  • Shipping & billing address

  • Phone number

  • Payment information (processed securely by payment gateways)

  • Order history

  • Customization details (e.g., name & number requests)

1.2 Information Collected Automatically

When you visit our website, we automatically collect:

  • IP address

  • Browser type

  • Device information

  • Cookies & tracking identifiers

  • Pages visited

  • Time spent on pages

  • Referring/exit URLs

This information helps us improve website performance, analytics, personalization, and advertising.

2. How We Use Your Information

We use your personal information to:

2.1 Order Fulfillment & Customer Service

  • Process and ship orders

  • Provide order updates

  • Handle returns or inquiries

  • Verify identity to prevent fraud

2.2 Improve Our Website & Services

  • Analyze website usage

  • Optimize functionality and user experience

  • Enhance product offerings

2.3 Marketing & Communications

  • Send promotional emails (if subscribed)

  • Deliver personalized product recommendations

  • Run advertising campaigns
    You may unsubscribe from marketing emails at any time.

2.4 Compliance & Protection

  • Prevent fraudulent activity

  • Comply with legal obligations

  • Maintain security standards

3. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. These include:

  • Essential cookies (functionality)

  • Performance cookies (analytics)

  • Advertising cookies (personalized ads)

  • Social media cookies

You can manage or disable cookies through your browser settings.

4. How We Share Your Information

We do not sell your personal information.

We may share your data only with trusted third parties necessary for operating our business:

4.1 Service Providers

  • Payment processors (e.g., PayPal, Stripe)

  • Logistics partners & carriers

  • Email marketing tools

  • Website hosting & analytics tools (e.g., Google Analytics)

These partners only receive the information required to perform their tasks and must protect it.

4.2 Legal Requirements

We may disclose personal data if required by law, such as:

  • Government requests

  • Court orders

  • Fraud prevention

5. Data Retention

We retain your information only as long as necessary for:

  • Fulfilling orders

  • Providing services

  • Legal compliance

  • Resolving disputes

You may request deletion of your data at any time.

6. Data Security

We use industry-standard security measures to protect your personal information from:

  • Unauthorized access

  • Loss or theft

  • Misuse or alteration

However, no method of transmission over the internet is 100% secure. We work continuously to maintain the highest protection standards.

7. Your Rights (GDPR & CCPA Compliance)

Depending on your location, you may have the following rights:

7.1 Right to Access

Request a copy of the personal data we hold about you.

7.2 Right to Correction

Request updates or corrections to inaccurate information.

7.3 Right to Deletion

Request deletion of your personal data (exceptions may apply).

7.4 Right to Opt-Out

Opt out of marketing emails or data processing for advertising.

7.5 Right to Data Portability

Request your data in a structured, machine-readable format.

7.6 Right to Restrict Processing

Limit how we use or process your data.

7.7 Do Not Sell My Personal Information (CCPA)

We do not sell personal data. If applicable, you may still submit a request.

To exercise your rights, contact us at:
privacy@namepatchmart.com

8. Children’s Privacy

Our website is not intended for individuals under 16 years old.
We do not knowingly collect personal information from children. If we learn that data from a minor has been collected, we will delete it promptly.

9. International Data Transfers

Because we operate globally, your information may be transferred to and processed in countries other than your own. All transfers comply with:

  • GDPR regulations

  • Standard data protection agreements

  • Industry security standards

10. Third-Party Links

Our website may contain links to other websites.
We are not responsible for the privacy practices of external sites.

11. Updates to This Privacy Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with a revised “Last Updated” date. Continued use of our website indicates acceptance of the updated policy.

 

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: privacy@namepatchmart.com
Customer Support: support@namepatchmart.com

Thank you for trusting NamePatchMart.